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Wentworth Direct Finance

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Representative APR22%

Loan Amount £1,000 - £15,000

Website Visit Website

Broker Fee £49 - £59
Depending on the loan amount

Contact Tel: 0870 224 5017

Address:
Wentworth Direct Finance,
Freepost SEA9712,
Gravesend,
Kent,
DA13 0BR

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Good Stuff

They search from a panel of lenders, which can be better than applying to lenders on an individual basis

Bad Stuff

They charge large up front fees, and then sometimes fail to arrange suitable loans

Verdict

Never pay an upfront fee for finding a loan - avoid at all costs

[edit]Summary

Wentworth direct finance are an unsecured personal loan broker. Wentworth offer to find personal loans in exchange for a fee of approximately £50.00.

Applications are made to Wentworth finance via their website. Following an online application, you speak to one of their telephone agents, based in a UK call centre.

After a brief telephone application, Wentworth will send you a pack in the post. The pack will contain a summary of your application, and will tell you that they have successfully matched your details to lender. They will then ask you to pay an upfront fee before they pass your application to the lender.

In reality you have not been accepted by any lender at this stage. Wentworth finance do not run a credit check so they can not tell you if you have actually been accepted by a lender or not, so even after you have paid the £50 fee there is a good chance you will not obtain a loan.

After they have received the fee they will forward your application to the lenders available on their panel. There are a limited number of loan options on their panel (approximately 5) and these loans will not necessarily be the best loans options for any given individual.

Wentworth Finance are not an independent loan broker, which means that they only work with lenders who will pay them commission, meaning that even if you are successful in getting a loan it will be more expensive as the lender will charge you more in order to cover the commission they will pay to Wentworth finance for introducing the you as a borrower.

We suggest that you never pay an upfront fee for finding a loan, and you should never use a non-independent broker. Use the free tools on this site to find your best loan option.

[edit]How to get a refund of your broker fee

If you have used Wentworth Direct Finance and did not receive a suitable loan you are entitled to a refund under the Consumer Credit Act 1974.

Wentworth Direct Finance have to refund your fee, but can keep £5.

You need to write a letter stating that you want a refund. State your name, your address, the date the payment was taken and the date of the letter. You do not need to give them a reason.

For your safety, keep a copy of the original letter on file somewhere.

Post it to: Wentworth Direct Finance, Freepost SEA9712, Gravesend, Kent, DA13 0BR.

[edit]How to complain

If you have a complaint to make against Wentworth Direct Finance you should write to them detailing your complaint and outlining how you feel it should be resolved. State your name, you address, the date the payment was taken and the date of the letter.

Send it to: Wentworth Direct Finance, Freepost SEA9712, Gravesend, Kent, DA13 0BR.

The Slice Limited also handle compaints for Wentworth Direct Finance, so also send a copy of your letter to: The Slice Ltd, 25 Ormside Way, Redhill, Surrey, RH1 2LW.

They should issue a response to you within 8 weeks of them receiving your complaint. . If you are unhappy with the response or do not hear from them after 8 weeks, forward your complaint to: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.

Please also add a review to this page so other people can benefit from your experience.

[edit]Lending Criteria

Criteria:

  • Employment:
    Full Time Work, Part Time Work, Temporary/Contract, Self Employed, Retired, Benefits, Education, Carer, Homemaker, Benefits - JSA
  • Residential Status:
    Homeowner, Tenant, Tenant - Private, Tenant - Housing Assoc., Tenant - Council, Living with Family, Military Accommodation, Work Accommodation, Student Accommodation
  • Defaults:
    Any number accepted
  • Time In UK:
    At Least 3 Years
  • CCJs:
    Any number Accepted
  • Loan Purpose:
    Debt Consolidation, Home Improvements, House Purchase, Car Purchase, Car (Other), Holiday, Wedding, Boat, Business, Student Loan, Christmas, Other, Home Furnishings, Pay Day Loan

Checklist:

  • Cannot be bankrupt
  • Must be 18 years of age
  • Must have an email address
  • Must have a mobile phone number

[edit]Charges

Broker FeeDepending on the loan amount - £49 - £59

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